Quiet: The Power of Introverts in a World That Can't Stop Talking
by Susan Cain
it doesn't matter if you're an introvert or an extrovert. you probably are a bit of both and you probably deal with introverts all the time in your daily life.
dedicate some time for this well researched and passionately argued book. recommended by a good friend, Quiet happened to appear in my hands and oh wow, I'm so happy it did! definitely an eye-opening piece of work.